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Business Analyst

Job Title
Business Analyst
Job ID
27097461
Duration
Location
Long Island City,  NY 11120
Other Location
Description

The Business Analyst would enable the rapid development and maintenance of enterprise-wide Business Process Management (BPM) application(s) through requirements gathering, analysis, documentation, testing and cross-functional team coordination. Essentially, this position is responsible for the 3 dimensions of business process reengineering – the “Why”, “What”, and “How”.

  • Understand and document “What” are the steps in the current process?
  • Understand and document “Why” those steps are being performed – the inputs and outputs and their interdependencies.
  • Define, communicate and document “How” the process will work once re-engineered to be conducted through an automated business process management solution.

This position requires strong process & technology background, excellent client and project management, and superior communication skills.

Essential Duties & Responsibilities

  • Coordinate with the Marketing Control Leads to streamline the business process and associated control check points.
  • Independently work with the various Marketing Teams and Partner Teams in consolidating and documenting the business process into Technical specification.
  • Work with senior managers from various functional areas to understand current processes, issues and data/reporting challenges in order to recommend appropriate technical solutions.
  • Elicit, analyze, document and validate detailed business and functional requirements enabling software enhancements to be developed and tested that meet client and organizational goals.
  • Use process flow diagrams, screen mock-ups and other visual documentation techniques to enhance the value of business requirements documentation for the benefit of business users as well as technical teams.
  • Work with the development team to ensure completeness and accuracy of the technical specification and design, meeting business requirements.
  • Create and execute detailed test plans to ensure that the letter and spirit of the business requirements for the solution are being fulfilled.
  • Work closely with the development team to brainstorm and identify features and functions in the application and ratify the solutions from a process owner standpoint.
  • Identify opportunities for process and control improvement and efficiency gains.
  • Participate in key business change and cost reduction programs to provide analytical support and to drive financial outcomes
  • Provide visibility to project manager and/or Director of Automation Solutions on progress against approaching milestones, issues, risks and dependencies.
  • Create and maintain Project Plan to keep track of all the current activities.

Education and/or Experience

  • Bachelor’s Degree in Computer Science or related disciplines or equivalent experience
  • A minimum of 5 or more years of experience as business or functional analyst in large projects in the financial services domain.
  • Experience with a technology consulting company, or in a internal consulting position, is preferred.
  • Worked in senior client facing roles in previous positions
  • Solid understanding of Systems Development Lifecycle and PMO methodologies
  • Direct experience in Business Process Management products is a plus
  • Demonstrated strong knowledge in the following areas:
  • SharePoint (WSS & MOSS or SharePoint 2010)
  • Enterprise Content Management
  • Knowledge Management
  • .NET

Knowledge, Skills and/or Abilities

  • Unique customer focus. Strong record of achievement in applying a customer mindset to shape solutions and approaches and to realize marketplace potential/achieve financial goals
  • Hands-on experience and knowledge of programming preferred but not essential
  • Demonstrated ability to synthesize, prioritize and drive results with a strong sense of urgency
  • Excellent organization skills, demonstrated sense of responsibility and capability to work on multiple concurrent work streams and provide quality deliverables in an efficient, timely manner
  • Excellent verbal and written communication skills. Clearly articulating and documenting business and functional specifications in clear, non-technical language is a key requirement.
  • Ability to act as a liaison between the business and application development, analyzing and translating client needs into software specifications
  • Highly proficient and advanced user of Microsoft Office Application suite – Access, Word, Excel and PowerPoint.

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